Telecom subscribers seek 30 days grace for data roll over

The National Association of Telecommunications Subscribers (NATCOMS) has called on the Nigerian Communications Commission (NCC) to extend the grace period of unused data roll over to 30 days.
Its  president, Deolu Ogunbanjo, made the call in an interview with the News Agency of Nigeria (NAN), on Saturday, in Lagos.
NAN reports that the NCC is planning to issue a directive to telecommunications operators to give 14 days’ window to subscribers to enable them to roll over their unused data.
Ogunbanjo, while describing the idea of 14 days as a welcome development, said that it was not enough considering the present economic situation, as subscribers were not getting value for their money with regard to data usage.
“NCC should give at least 30 days grace instead of 14 days, because of the current economic situation.
“One may also have pressing needs or competing demands in the family and may not have money to subscribe within the 14 days period,” he said.
“The grace period for voice recharge is 90 days, hence, data subscription should not be different.’’
NAN also reports that the Executive Vice-Chairman of the NCC, Umar Danbatta, said that subscribers would be given the 14 days grace, even if they do not renew on the date of data expiration.
Danbatta said that this would stop the present practice where subscribers would lose the entire unused data, if they failed to renew on the date of expiration of the present subscription.
According to him, NCC recognises that telecommunications services are very important to the nation’s development.

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