Tag Archives: customers’ complaints

Banks must settle customers’ complaints within 2 weeks – CBN

The Central Bank of Nigeria (CBN) has directed banks and other financial institutions to settle customers’ complaints on issues of overcharge, unauthorised deductions and other matters within two weeks. Tajudeen Ahmed, the CBN Head of Complaints Management Division, said this in an interview with the News Agency of Nigeria, on Thursday, in Abuja. He said that the CBN would ensure ...

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