Tag Archives: Consumer Protection Department

CBN gives banks two weeks to settle overcharge complaints

The Central Bank of Nigeria (CBN) has directed all banks to make sure customer complaints regarding overcharge, unauthorised deductions and other matters are resolved within two weeks. The move, according to the apex bank, is to eradicate incidences of arbitrary and excess charges. This was disclosed by the CBN head of complaints management division, Tajudeen Ahmed, at the weekend. He ...

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