In a commendable effort to enhance financial inclusion, Digitvant Microfinance Bank has ventured into the bustling Tejuosho Market in Lagos, offering customer-oriented banking solutions meticulously tailored to the everyday realities of both male and female traders.
While addressing attendees at the financial inclusion initiative, Petra Akinti Onyegbule, the Head of Corporate Communications and Branding at Digitvant, expressed that the initiative aims to bridge the gap for everyday Nigerians who often find themselves marginalized from the formal financial landscape.
“The primary goal of Digitvant in the marketplace is to deliver our services directly to individuals where they naturally gather. We pride ourselves on a customer-centric approach and remain steadfast in our mission to foster financial inclusion, which is central to our efforts,” Onyegbule affirmed.
She elaborated that the bank has abolished minimum deposit requirements and established both technology-enabled and manual account-opening processes designed to serve customers regardless of their financial circumstances or access to smartphones.
According to her remarks, beyond mere banking services, the institution is also dedicated to enhancing the overall wellbeing of its clientele.
Onyegbule revealed that during its inaugural Customer’s Forum, Digitvant introduced a pioneering health insurance initiative to ensure that traders and low-income earners can obtain medical care without the shackles of immediate financial strain.
“We encourage our customers to entrust their finances with us, but equally, we prioritize their health, enabling them to thrive. This motivates the launch of our medical insurance product, and we have even taken it upon ourselves to pay their premium upfront,” she disclosed.
She emphasized that the bank adopts a compassionate approach towards defaulters, opting to restructure loans for customers who encounter unforeseen challenges. “At Digitvant, we consider character as collateral. When unexpected life events occur, we adjust loans so our clients can recover and continue their journey with us. This is how we cultivate mutual growth,” she asserted.
Adding his voice, the Head of Business Development, Mr. Samuel Aladekoye, underscored Digitvant’s competitive array of savings and loan offerings.
He unveiled that the bank’s target savings product boasts a lucrative interest rate ranging between 17 and 21 percent, while loans are readily available to customers without the necessity of an extensive banking history. “At Digitvant, you don’t have to be our customer for an extended period before securing a loan. Provided you have a business or stable income, we conduct our KYC and credit evaluations and promptly offer you financial support,” Aladekoye explained.
He noted that the bank’s extensive variety of products, including working capital loans, salary loans, and investment offerings, are meticulously designed to assist businesses in scaling while simultaneously promoting job creation and economic advancement.
